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Ha Noi to set up tourist support centre

24/07/2013 02:27

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(Hanoitourist)- Ha Noi’s Tourist support centre will be located at the headquarters of the Ha Noi Department of Culture, Sports and Tourism, 47 Hang Dau and officially put into operation on August 01, 2013.

Recently, there are many complaints about environmental hygiene, vendors’ harassing and overcharging tourists in the city, making negative impacts on the capital’s tourism. The ancient quarter, the area around Hoan Kiem Lake, Literature Temple and the route surrounding West Lake are “hot” spots. Therefore, the Ha Noi Department of Culture, Sports andTourism has decided to set up tourist support center in order provide tourists with necessary information and deal with complaints from tourists.

Besides, the department will accelerate inspection of tourist service providers in the city, aimed at finding wrongdoings and have measures to resolve.

Since the beginning of the year, around 8.33 million visitors have come to Hanoi, up 9% against the same period last year, including 1.03 million international guests, up 15%. The numbers of tourists from Japan, the Republic of Korea, the US, France and Australia saw the strongest rises./.

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